The Little Book of Big Customer Satisfaction Measurement (Record no. 22787)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00363nam a2200145Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978813210978 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Rao Ajit,Chandra Subhash |
| 245 #4 - TITLE STATEMENT | |
| Title | The Little Book of Big Customer Satisfaction Measurement |
| 245 #0 - TITLE STATEMENT | |
| Remainder of title | 4 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Sage publication |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2012 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 164 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Permanent Location | Current Location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Accession Number | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Management Studies and Research | Management Studies and Research | 28/01/2014 | MU2013/CR/001989 27-01-2014 | 350.00 | 658.812/RAO/CHO | M01630 | 30/11/2024 | 30/11/2024 | Books |