Singhal, Divya,Singhal, Keshav Ram  <br/><br/>
Implementing ISO 9001:2008 Quality Management System: A  Reference Guide 

 - 2nd 
 -  PHI Learning Pvt. Ltd.  2012 
 - 183 
<br/><br/><label>ISBN: </label>978-81-203-4574-4