000 00284nam a2200133Ia 4500
008 241129s9999 xx 000 0 und d
100 _aBhattacharjee,C.
245 0 _aServices marketing
250 _a2nd
260 _bExcel book
260 _c2006
300 _a696
942 _cBK
999 _c21870
_d21870