| 000 | 00365nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 241129s9999 xx 000 0 und d | ||
| 020 | _a97820329942 | ||
| 100 | _aFjermestad Jorry,Romano Nicholas C | ||
| 245 | 0 | _aElectronic Customer Relationship Management | |
| 245 | 0 | _b4 | |
| 260 | _bPHI Learning Pvt. Ltd. | ||
| 260 | _c2006 | ||
| 300 | _a210 | ||
| 942 | _cBK | ||
| 999 |
_c22899 _d22899 |
||